Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Botopia for Technology & Software ("Botopia", "we", "us"), a company registered in Egypt and based in Cairo, handles information when you use our website (botopia-eg.com and related pages), message our WhatsApp assistants, or use services we build and operate for our clients.

1. Information we collect

• Contact details you share with us — such as your name, company, phone number and email — when you fill a form, email us, or message us on WhatsApp.
• Conversation content when you chat with our assistants (such as Boto), including messages, requests and any details you choose to provide.
• Basic technical data generated when you visit our website, such as approximate region, device type and pages viewed, used in aggregate to keep the site working well.

2. How we use information

• To respond to your inquiries and provide demos, quotations and services you request.
• To operate, monitor and improve our AI assistants and automation workflows.
• To follow up on business inquiries you have initiated.
• To meet legal and accounting obligations that apply to us in Egypt.

We do not sell your personal information.

3. WhatsApp and third-party platforms

Our WhatsApp assistants run on the official WhatsApp Business Platform operated by Meta. Messages you send over WhatsApp are also processed by Meta under its own terms and privacy policy. Where our automations integrate with other tools (for example Google Workspace), those providers process data under their own policies as well.

4. Storage and security

We store business data on infrastructure we manage or on reputable cloud providers, and we apply reasonable technical and organizational measures — such as access controls and encrypted connections — to protect it. No method of transmission or storage is completely secure, but we work to protect your information appropriately for its sensitivity.

5. Retention

We keep personal information only as long as needed for the purposes above — typically for the duration of our business relationship and a reasonable period afterwards, or as required by law. You may ask us to delete information we hold about you.

6. Your choices

You can ask us at any time to access, correct or delete the personal information we hold about you, or to stop contacting you. Email a.sakr@botopia-eg.com and we will respond promptly.

7. Changes to this policy

We may update this policy as our services evolve. The "Last updated" date above reflects the latest version, and material changes will be posted on this page.

8. Contact

Botopia for Technology & Software — Cairo, Egypt
Email: a.sakr@botopia-eg.com · Phone: +20 111 999 5437